Hello, I'm
Head of CRM & Digital Project Management at Godrej Enterprises Group, leading enterprise transformation, customer experience innovation, AI adoption and scalable digital ecosystems.
Building high-performing digital teams
Aligning technology with business goals
Exploring emerging technologies
Godrej Enterprises Group
Leading digital transformation programs, enterprise platforms, customer experience initiatives and AI capability building across diverse business units.
Years Experience
Digital Initiatives
Enterprise Platforms
Users Impacted
Enterprise AI program focused on accelerating AI adoption and capability building.
Digital capability development initiative driving innovation and transformation.
Customer-centric transformation using enterprise CRM platforms.
IoT-enabled digital ecosystems and connected customer experiences.
Driving strategic transformation across customer, sales and operational functions.
Designing customer-centric journeys that improve engagement and satisfaction.
Scaling enterprise AI adoption and future-ready digital capabilities.
Follow my thoughts on Digital Transformation, Customer Experience, Enterprise Platforms and AI.
View LinkedIn ProfileLeveraging technology to solve business challenges.
Designing user-centric digital experiences.
Exploring the future of intelligent enterprises.
Turning information into business insights.
Always learning and sharing knowledge.
Open to conversations on Digital Transformation, Customer Experience, AI and Leadership.