Hello, I'm

Amit Chawla

Driving Digital Transformation.
Building the Future.

Head of CRM & Digital Project Management at Godrej Enterprises Group, leading enterprise transformation, customer experience innovation, AI adoption and scalable digital ecosystems.

People Leader

Building high-performing digital teams

Strategic Thinker

Aligning technology with business goals

Innovation Driver

Exploring emerging technologies

Amit Chawla

Professional Snapshot

Head of CRM & Digital Project Management

Godrej Enterprises Group

Leading digital transformation programs, enterprise platforms, customer experience initiatives and AI capability building across diverse business units.

15+

Years Experience

20+

Digital Initiatives

5+

Enterprise Platforms

20M+

Users Impacted

Key Digital Initiatives

Amethyst & AI Ignite

Enterprise AI program focused on accelerating AI adoption and capability building.

DigiNXT

Digital capability development initiative driving innovation and transformation.

OneCRM Program

Customer-centric transformation using enterprise CRM platforms.

Connected Products

IoT-enabled digital ecosystems and connected customer experiences.

Leadership Impact

Enterprise Transformation

Driving strategic transformation across customer, sales and operational functions.

Customer Experience

Designing customer-centric journeys that improve engagement and satisfaction.

AI & Innovation

Scaling enterprise AI adoption and future-ready digital capabilities.

Featured on LinkedIn

Follow my thoughts on Digital Transformation, Customer Experience, Enterprise Platforms and AI.

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Passionate About

Technology

Leveraging technology to solve business challenges.

Digital Solutions

Designing user-centric digital experiences.

AI & Innovation

Exploring the future of intelligent enterprises.

Data & Analytics

Turning information into business insights.

Continuous Learning

Always learning and sharing knowledge.

Let's Connect

Open to conversations on Digital Transformation, Customer Experience, AI and Leadership.